Restart your Surface Pro when you see the Surface logo and press the Power button to … To load the UEFI firmware settings menu: Shut down your Surface and wait about 10 seconds to make sure it's off. Press and hold on the Power button for 30 seconds and then release it. Select the version of Office you're trying to reinstall and follow those steps: I'm giving my brother my surface pro 3 and I'm trying to factory reset it. In this step, if you are asked to enter the recovery key, click Skip this drive in the bottom right corner. Surface Pro 4 factory reset got stuck – The problem can affect Surface Pro 4 too. Way 4: Microsoft Surface factory reset without USB. Step 6: Select Troubleshoot > Reset your PC. If Windows stops responding when you’re using a certain app, try these solutions: Computer’s factory reset got stuck – If this happens to you, you can try using the Startup Repair feature to resolve the issue. The Microsoft or Surface logo appears on your screen. Step 3: Press and hold the volume-down button while you press and release the. ) Enter recovery drive in the search box, and then select Create a recovery drive. You want to change how you locally manage the device. Under “Reset this PC,” click on “Get chipotle. At first, use the Power key to disable the MICROSOFT Surface Duo 2. Once you’re in the “Settings” window, click on “Update & Security” and then click “Recovery” from the left menu bar. Remember with full factory reset you will lose all your personal data including photos, videos, etc as if you just bought the Surface Pro brand new and took it out of the box. Note: If you’re prompted to reboot to safe mode, select Cancel, and repeat this step. Note: If you can't sign in to your Surface Duo with your PIN or fingerprint, try one of the following to erase your A downloaded recovery drive image lets you recover or reset your Surface to its factory settings and can help you troubleshoot and fix problems with your Surface device. With this tool, you can reimage an SSD that has an unknown Administrator password, boot errors, was unable to complete a cloud recovery, or for a … According to reports on Reddit and Twitter (1, 2, 3), the update includes a bug that can cause the Surface Duo and Surface Duo 2 to restart randomly.
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